1. Introduction

Beata Berry Tours (“we,” “our,” or “us”) operates as a premium provider of travel and tour services in Switzerland and beyond.

This Privacy Policy outlines how we handle personal data when you:

Book our tours or excursions, Interact with our website or mobile applications, orEngage with us through other communication channels.

Our services include guided tours, travel arrangements, and related products (collectively, the “Services”).

2. What Information We Collect

We collect personal information in the following categories:

A. Identifiers and Contact Information

Full name, email address, telephone number, and mailing address.

B. Travel and Preference Details

Booking details, preferences for tours, and dietary restrictions.

C. Payment Information

Payment card details necessary for bookings.

D. Internet and Device Information

IP address, device type, and browser details when interacting with our website.

E. Emergency Contacts

Contact details for someone who can be reached in case of an emergency during your travel.

F. Sensitive Personal Information

Passport information and other identifiers required for international travel.

3. How We Use Your Information

We use your personal information to:

Process bookings and payments, Customize your travel experience, Communicate with you regarding your bookings, Ensure safety and meet legal obligations, and send marketing communications (with your consent).

We may also anonymize data for analysis to improve our services.

4. How We Collect Information

We collect information through the following means:

Directly from You: When you book a service, complete a survey, or contact us.

Automatically: Through cookies and similar technologies on our website.

From Third Parties: Such as travel agents, partners, or service providers who help fulfill your bookings.

5. Sharing Your Information

Your information may be shared with:

Service Providers: Payment processors, tour guides, and accommodation partners.

Legal Authorities: As required by law or for safety and compliance purposes.

Business Partners: For co-hosted promotions or services.

We will never sell your personal data.

6. Your Rights and Choices

You have the following rights under applicable laws:

Access and Correction: Request a copy of the personal information we hold or correct inaccuracies.

Deletion: Request that we delete your data, subject to legal or contractual obligations.

Withdraw Consent: Opt out of marketing communications at any time.

Restrict Processing: Limit how your data is used in certain circumstances.

To exercise these rights, contact us.

7. Cookies and Online Tracking

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

8. Data Retention

We retain personal data only for as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

9. International Data Transfers

If you are located outside Switzerland, your data may be transferred to and processed in Switzerland or other jurisdictions with appropriate safeguards in place.

10. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access or misuse. However, no system can guarantee complete security.

11. Children's Privacy

Our services are not intended for children under 16 years of age. If we become aware that we have inadvertently collected personal data from a child, we will delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Beata Berry Tours